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Return & Refund Policy

Last updated: October 12, 2026

We ask you for 90 days of discipline, so we give you 90 days of guarantee. This page explains exactly how it works, so it stays fair for everyone.

GLADIUS Shilajit: the 90-Day Empty Box Guarantee

Take GLADIUS Shilajit every day. If after giving it a real try you don't feel the difference, tell us and we refund you. No need to send anything back.

What's covered

  • Your first GLADIUS Shilajit order only. The guarantee applies once per customer (one refund per person, household, shipping address, email or payment method).
  • Up to 90 days of product (3 boxes). Whether you subscribed or bought once, we refund up to the first 3 boxes you paid for.
  • Within 90 days of delivery of your first box. Requests sent after that window can't be accepted.

How to ask for your refund

Email us at contact@gladiusmen.com with:

  1. Your order number.
  2. A photo of your GLADIUS Shilajit boxes (empty or not).
  3. One sentence on what didn't work for you. It helps us get better.

You keep the boxes. You don't have to return the product.

What we refund

  • The price you paid for the product (up to 3 boxes).
  • Shipping fees already paid are not refunded.
  • Your free gifts (app access, Discipline Guide, pill box) are yours to keep.

Refunds go back to your original payment method within 7 to 14 business days after we approve your request. We'll confirm by email.

Subscriptions

A refund request automatically cancels your subscription, so no further boxes will be sent or charged.

When we may refuse a request

We want this guarantee to stay generous, which means protecting it from abuse. We may refuse a request when:

  • A refund was already granted to the same person, household, address, email or payment method.
  • The order was bought in bulk, for resale, or through an unauthorized seller.
  • A chargeback or payment dispute was opened instead of contacting us first.
  • The request is incomplete or shows signs of fraud.

Please always contact us before opening a dispute with your bank. We answer every email.

Apparel and other products: 30-day returns

You can return GLADIUS apparel (like our tees) and other non-supplement products within 30 days of delivery if the item is:

  • Unworn, unwashed and unused.
  • In its original condition and packaging, with tags attached.

To start a return, email contact@gladiusmen.com with your order number. We'll send you the return instructions. Return shipping costs are the customer's responsibility unless the item is defective or incorrect. We recommend a tracked shipping method, as we can't be responsible for returns lost in transit.

Once your return is received and inspected, we refund the item price to your original payment method within 7 to 14 business days. Original shipping fees are not refunded.

Not returnable

  • Items marked as Final Sale.
  • Gift cards and downloadable content.
  • Opened supplements, except under the 90-Day Empty Box Guarantee above.

Damaged, defective or wrong items

If your order arrives damaged, defective or incorrect, email us within 7 days of delivery with your order number and clear photos. We'll send a replacement or refund you, at no extra cost.

Exchanges

We don't offer direct exchanges. Return the original item (if eligible) and place a new order.

Questions?

Email us at contact@gladiusmen.com. We'll get back to you within 2 business days.